Welcome to Dhillon Taxis. By accessing or using our website and services, you agree to be bound by the following terms and conditions. If you do not agree with any of these terms, you must not use our website or services.
1.1 These terms and conditions apply to all services provided by Dhillon Taxis (referred to as “we,” “our,” or “us”).
1.2 By using our website or booking our taxi services, you acknowledge that you have read, understood, and agree to these terms and conditions.
2.1 Dhillon Taxis provides taxi and private hire services for pre-booked journeys.
2.2 All bookings are subject to availability, and we reserve the right to refuse any booking at our discretion.
2.3 We strive to ensure punctual service; however, we are not liable for any delays caused by factors beyond our control, including but not limited to traffic, weather conditions, or mechanical issues.
3.1 Bookings can be made via our website, by phone, or through our mobile app (if available).
3.2 It is your responsibility to provide accurate details when making a booking, including the pick-up location, destination, and contact information.
3.3 Cancellations must be made at least [Insert Time Period, e.g., 2 hours] before the scheduled pick-up time to avoid cancellation fees. For cancellations made less than [Insert Time Period], we reserve the right to charge a fee.
3.4 No-shows or cancellations made at the time of pick-up will be subject to full charge of the booked fare.
4.1 We accept various payment methods, including credit/debit cards, cash, and online payments through our website or app.
4.2 Full payment is required upon completion of the journey unless otherwise agreed in writing.
4.3 For pre-paid bookings, if the journey is canceled in accordance with our cancellation policy, a refund will be issued to the payment method used.
5.1 Passengers are required to wear seatbelts at all times and comply with local laws and regulations.
5.2 Passengers must not cause damage to the vehicle or its contents. Any damage caused will result in a repair charge to be paid by the passenger.
5.3 We reserve the right to refuse service to any passenger who is intoxicated, abusive, or poses a safety risk to the driver or other passengers.
6.1 While we endeavor to provide safe and reliable services, Dhillon Taxis shall not be held liable for any loss, damage, or injury suffered by the passenger during the journey, unless caused by the negligence of our drivers.
6.2 We are not responsible for any loss of personal belongings left in our vehicles. If you leave an item behind, please contact us, and we will do our best to assist with its recovery.
6.3 Our liability for any claim arising from the services provided shall not exceed the value of the fare paid for the journey in question.
7.1 We reserve the right to modify or terminate any part of our services or these terms and conditions at any time. Any such changes will be posted on our website, and continued use of our services constitutes acceptance of these changes.
8.1 We are committed to protecting your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
9.1 These terms and conditions are governed by the laws of [Insert Jurisdiction, e.g., England and Wales].
9.2 Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of [Insert Jurisdiction].
If you have any questions or concerns about these Terms and Conditions, please contact us:
Dhillon Taxis
| 2 Cromdale Brae, Glenrothes, KY6 3NP |